The Widget Content Uploader is a public portal that allows users to upload content from their hard drive directly to your Earned Content account. It is useful to include on your website or any other place where you’d like to request content from users.
The One-step Uploader is a simple uploader with minimal customization for quick and easy deployment.
It includes product tagging functionality, enabling customers to tag products themselves during the upload process. Speak with your Customer Success Manager or reach out to Support to enable the One-Step Uploader and product tagging functionality.
How to add and configure the One-step Uploader
Navigate to the Activate > Widget Design tab.
Select Widget Styles.
Click +Add widget.
Select One Step Uploader.
Name the widget.
The new uploader widget is created.
To modify colors, locate the widget and click Styles- Variable.
Update HEX values as necessary, then click Save.
Note: changes can take 30-60 minutes to take effect.
Finally, set up a new widget instance or update an existing widget instance with this uploader.
About the content added through the One-Step Uploader
All users who upload content will be asked to enter contact information (name and email address).
There is a 20 mb (combined) file size limit for uploading files from a hard drive.
By uploading content through the One-Step Uploader, a user agrees to grant rights for the brand to use it.
Uploading the same image more than once will result in our system marking them all as duplicates, which will not surface in the admin.
All of the content that users upload will go to the Moderation Queue for you to review. If you have Moderation Services active, this content will go through their review process first therefore, to avoid content deletion, ensure to communicate uploads guidelines beforehand.
If the uploader is linked to a widget, that is sourced to a specified stream, any uploaded content will be automatically tagged to this stream in the admin
Frequently Asked Questions
When I try to add a new widget, I don't see the One Step Uploader as an option.
The One Step Uploader needs to be enabled, please reach out to Support for further information.
How customizable is the One Step Uploader?
You can customize any element of the uploader that uses a HEX color code. You can also change the URL source for the Terms of Service and Privacy Policy by changing the URL in the anchor HTML element. Please allow 30-60 minutes for a change to take place once you have hit the 'save' button.
Can I use the One Step Uploader on an existing widget instance?
Yes! After you create the uploader, navigate to the widget instance. Choose the new uploader and save your changes. Changes can take 30-60 minutes to take effect.
Will my existing uploaders still work?
Yes. You can choose the uploader for each widget instance. Your existing uploaders will still display as options, as well as any new uploaders that you create.
How many photos can be uploaded at a time?
The One Step Uploader allows for a maximum of 50 photos per upload.
What is product tagging?
When uploading media, shoppers are able to tag the product themselves. Click here for more information on tagging.
How can I debug the CSS for the uploader?
Click here for instructions on debugging.
Due to a bug on Safari iOS, the uploader does not render in landscape mode. The following message will display: Please rotate the device for a better experience.