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See important performance data with Revenue Analytics

Updated over 2 years ago

The Analytics tab displays statistics allowing you to quickly grasp your UGC performance.

Revenue-based analytics gives you a quick look into your daily revenue data for the past 30 days. It displays which user actions drove conversions, and just how much revenue resulted from those users and their actions. It also highlights the top photos with corresponding usernames and conversions to help you identify which users are driving the most revenue for your brand.

Keep in mind that all of the data represented in our Analytics is updated nightly.

Filtering Analytics Data

The Revenue Summary and Daily Revenue data defaults to total unique revenue. You are able to change the dataset in order to see how specific widgets are performing on your site using the Filter By dropdown. You can also select the date range you wish to see metrics for by changing the start date and end date, then clicking Apply.

Total Unique Revenue

Total Unique Revenue is the sum of all revenue from sales influenced by widgets during the selected date range.

Note: Any widget viewed during a session that converts into a sale is attributed to that revenue. Therefore, if you look at total unique revenue for one sale it is equal to any widget viewed during that session. For example:

  • A customer browses your website and visits the homepage, then a product page, and checks out for $100. Analytics breakdown:

  • Each widget is attributed revenue for the sale at $100. Unique revenue also totals at $100.

What is a session?

Depending on your setup, a session is defined as a 30 minute or 14 day window.

  • 30 Minutes: When a user views or interacts with a widget, we track conversions that occur within 30 minutes of continuous activity. This makes your results more focused and attributable to customer interaction with content on your site.

  • 14 Days: When a user views or interacts with content on a widget, we track conversions within a 14 day look back window. This is useful if your audience normally visits multiple times before converting. The 14 day look back window applies to the oldest date in the filtered date range. Our Analytics identifies conversions on that first day and looks back 14 days to see if there were any impressions or interactions with content on your site.

Selecting Specific Widgets

You are able to select which widget you wish to view analytics for using the Filter By dropdown. The widget names here correspond to the names in the Display -> Widget Instances tab.

Note: Widget instance names are related to specific snippets of javascript integrated on your website. For example, the snippet of code you place in the homepage can be called “homepage”, or more specifically “fall home page.” If you have multiple product page widgets it’s important the naming convention represents the placement like: “Boots” or “Sweaters”. You can read more about setting up widget instances here.

Removing Widgets

It is possible to remove specific widgets from Analytics. This is useful if you have campaign specific widgets or test widgets you won't want to regularly report on.

  1. To remove the widget, navigate to the Display -> Widget Instances tab.

  2. Find the specific widget you don't want to display in Analytics. In Advanced Settings, check Remove From Analytics.
    Note: Even though it will not display in Analytics, we will still collect data on the widget instance. If you add the widget back to Analytics, you will have complete data to report on.

Revenue Summary

The Revenue Summary section displays the following metrics:

  • Revenue: Impressions

  • Revenue: Interactions

  • % of Sales who interacted with our widgets

  • Conversion Rate: Impressions

  • Conversion Rate: Interaction

  • Conversion Rate increase

Daily Interactions Revenue

This chart displays the daily interactions revenue. This will reflect the date range applied. The chart breaks down interactions revenue by device: Desktop, Tablet, and Mobile, as well as the Total. By clicking on any of these options, you can view one, multiple, or all of these revenue metrics.

Most Engaging Product Widgets

This table displays views, interactions, # of photos, and interaction rate for product page widgets. It is sorted by interaction rate as a default, but you can also sort by any of the data displayed in ascending or descending order.

You can click on the product image to link to the product detail page. You can also export this table in CSV format by clicking Export in the top right corner.

Top Photos

This table displays the most engaging photos featured on your site. This includes the source, date approved,lightbox views, shopping clicks, and Click Through Rate (CTR) of each photo. It is is sorted by CTR in descending order as a default, but you can also sort by any of the data displayed.

  • Lightbox Views = # of times user opened the lightbox for the photo.

  • Shopping Clicks = The number of times user clicks on Shop This Look in the lightbox to drive to PDP.

  • Click Through Rate = (# of Shopping Clicks)/(# of Lightbox Views).

Key Engagement Metrics

This section displays the following metrics:

  • Average number of photos in a stream.

  • Percentage of products/streams that have at least one photo.

  • Number of approved, rejected, or collected photos during the date range applied.

Photos Per Product

This chart shows you the distribution of photos on a stream. X axis represents the # of photos per product (grouped values: 0, 1, 2-4, 5-10, +10). Y axis represents # of products.

If you click on a specific bar it will show you that streams that have that amount of photos. Also, you can click through to the product page.

Approved Photos

This section provides information about the source and number of photos approved, rejected, and collected. This defaults to approved, but can be changed using the dropdown. The pie chart below will change based on your selection, and will surface the percentage and number of photos belonging to each collection source (Instagram, Twitter, Facebook, direct upload, etc).

Engagement Summary

The Engagement Summary section displays the following metrics:

  • Widget: Total Impressions

  • Widget: Unique Impressions

  • Returning Visitors Interaction Rate

  • Widget: Total Interactions

  • Widget: Unique Interactions

  • Unique Interaction Rate

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