Within the UGC section you can download rights-approved, high-resolution content collected from Instagram, allowing you to activate your best user-generated content on additional channels, such as print or resized ads. The maximum resolution available for download is 1080x1080.
To access this feature, head to the Review Content section under User-Generated from the Home page. You can also navigate the left side Menu to Source > UGC > Curate > Content, and then go to 'Approved Content'.
Download individual photos
To download high-resolution content individually simply click on the '...' icon on the specific photo you wish to download, and select 'Download.' This will initiate the download of the chosen image directly to your computer. Alternatively, you can click 'View' and hit 'Download' in the bottom bar.
⚡PRO TIP⚡
Easily find the content you want by using the filters or search bar. The filter 'Media Type' allows you to show only photos with a high resolution.
Download images in bulk
To download rights-approved media in bulk, start by selecting the images you want. You can either click 'Select All' or choose specific images by clicking on the roundels in the top left corner of each photo. Once your selection is made, proceed to the bottom bar and click 'Download.' A .zip file will download to your computer, containing all the selected images in .jpg format.
When you download content in bulk, the image filenames will incorporate username information, submission date, and media ID. This structured naming convention enhances organization, making it easier for you to manage your downloaded content. For example, including the creator's username in the filename enables you to appropriately credit the content creator or contact them if you choose to use the content beyond the UGC solution.
📣 IMPORTANT NOTE
If the content creator changes their Instagram username after you've downloaded their content with the previous username, be aware that you won't be able to search for them on Instagram. In such cases, use the platform's search function using the media ID, and click on the username link provided on the media card or media modal.
Export Rights Approved content via CSV
You have the ability to export CSV files containing rights approved content for use on different channels. There are two types of exports that are available, the Facebook Retargeting Export and the Product UGC Export. The Facebook Retargeting Export file is formatted to Facebook's Product Catalog Guidelines to be fully compatible. You can also receive a Standard Product UGC Export with UGC mapped to the products you've tagged.
You can export CSV files containing rights-approved content for different channels. The two available exports are the Facebook Retargeting Export and the Product UGC Export. The Facebook Retargeting Export adheres to Facebook's Product Catalog Guidelines, while the Standard Product UGC Export maps UGC to the tagged products.
Learn more about each format here:
If you'd like receive an export of your content to use in your marketing channels, reach out to Support to start this process.
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