Now that you’ve logged in, you’re probably wondering how to get around. You can navigate to different parts of the platform using the left-side dropdown menu and buttons on the Home page.
1. Source
UGC
When you first open the UGC dashboard, you will see your Content Library. You can use the tabs at the top to navigate through New Content and Approved Content. Leverage the filters on the left side column to explore and find the best content for your needs.
Collect: choose the different ways you want to collect your content. You can do this through a number of ways such as adding new @mentions or uploading your own content.
Curate: review your collected content. You can tag them to streams, delete them from your moderation queue, save for later, or approve them to be published.
Activate: edit how you'll display your earned content and modify settings for widgets. You can also access the Email Studio.
Analyze: monitor your widget performance to understand the impact of your implementation and uncover insights on how you can optimize performance. Use the Brand Advocates tab to find the content creators who are having the biggest effect on your brand.
Creator Content
In the Creator Content dashboard, you'll find an overview of your Sales Support, including analytics of your active, upcoming and ended campaigns. It also displays your Top Recent Content and Recently Downloaded Content. Use the tabs at the left menu to navigate through your Creator Content.
Campaigns: access active or past orders, and create new ones. See order details and receipts, view, approve, rate and download content, send content to Meta Business Manager, and discover relevant analytics.
Creator Discovery: search for relevant creators, view their profiles and performance metrics, save favorites, and even invite them to collaborate with your brand.
Content Approval: review your campaigns with pending content for approval.
Upload
The Content Uploader allows you upload photos and videos to the platform directly from your hard drive. Brands find this tool very useful to upload employee-generated content or influencer content that hasn't been uploaded on social channels but was sent directly to the brand.
2. Distribute
Create a Gallery
Our Gallery Manager offers a quick and intuitive solution to create and customize shoppable galleries without coding. Define content sources, customize the gallery's style to seamlessly integrate with your website, and preview its appearance across various devices. Learn more about how to create a Shoppable Gallery through the Gallery Manager in this article.
Create an Ad
Connect your Social Native and Facebook Ad accounts via Facebook Business Manager. Send UGC, influencer content, and brand-owned assets from Social Native to Facebook Ads Manager for use in Ads.
Email Campaigns
Email Studio lets you activate and feature UGC and creator content in email marketing campaigns. Generate HTML/CSS snippets with a click and easily insert them into your email templates.
3. Measure
Global Analytics offers comprehensive performance data and insights on creator collaborations and UGC, all conveniently consolidated within a single, intuitive dashboard. Access your content's performance and insights to refine and evolve your content strategy to boost business growth. Learn how to access and navigate through Global Analytics in this article.
Settings
Click on your profile icon in the top right corner to access Settings. Here, you can input basic information, find your API key, obtain checkout pixel code, connect social media accounts, and more.
Help Center
On the bottom left corner you'll see a blue button with the Social Native logo at all times. Click on it if you need some help and learn about various tools do and how to use them. You can also access the Help Center by clicking the 'Help' button next to your user icon.
📣IMPORTANT NOTE
We are constantly iterating on and evolving our platform. As a result, you may see minor visual or navigation discrepancies. We will work to update videos to match the platform as best we can. In the meantime, please reach out to Support with any questions.